Deliver high quality of IT services to all level of users
Handle IT helpdesk hotline services and problem escalation
Provide back-end support and system administration for office system, printers, video conference appliance and servers
Responsible for onsite server hardware replacement and maintenance support
Responsible for server, network and infrastructure setup and support
Assist in project implementation and other ad hoc duties as assigned
Education Requirements
Higher Diploma or above in Computer Science or related disciplines
Skill Requirements
Minimum 2 years’ experience in server hardware replacement, Microsoft Windows, Linux , server administration
Hands on experience in computer desktop setup and desktop software management
Holder of MCP/MCSE and LPIC certification is preferred
Knowledge in TAPE drive, system or data backup solution and SAN storage will be an advantage
Knowledge in Cisco Routers or Switches is a plus
Good command in both spoken and written English and Chinese (Cantonese & Mandarin)
Other Requirement
Good analytical, problem solving and communication skills
Self-motivated, responsible and able to work under pressure
Occasional work at night time, weekends and holidays is required